Use alternate ship-to addresses without storing

Article • 4/27/2026 • 2 min read

Sometimes you may need to use multiple ship-to addresses. For example, you may sell to a distributor and ship the product to multiple locations. If a customer requires a sales order line item to be shipped one-time to another address, you can use a 9999 ship-to address to temporarily change the shipping address. These addresses are used once for a sales order and are not stored in the Made2Manage address table.

You can also specify and store a ship-to address in Made2Manage. See Related Information.

Two Ways to Use 9999 Ship-To Addresses:

The following instructions explain how to use a 9999 ship-to address at the sales order header level. Refer to the topic Change a Ship-To Address for a Sales Order Item for detailed instructions on adding 9999 ship-to-addresses for individual sales order items.

To use alternate ship-to address at header level:

  1. Open the sales order.

  2. Click the Billing/Shipping Address tab.

  3. Select the Use Misc Shipping Address checkbox.

  4. By default, the Address Key field displays the ship-to address as 9999.

  5. Enter the new ship-to company name, address, city, state, and zip code in the appropriate fields.

    • If the ship-to address is in a country that uses a different currency than your company, type the country name. Otherwise, leave this field blank.
  6. Enter the phone and fax numbers, if available.

  7. Click Save.

    • The temporary address is saved to the sales order for one-time use.
    • This address will default in the Ship Address field for any new sales order items you add. Existing sales order items will not be updated.
  8. Choose a jurisdiction option by selecting one of the radio buttons:

    • None: No line item jurisdictions will match the default jurisdiction of the sales order.
    • All: All line item jurisdictions will match the default jurisdiction of the sales order.
    • Selective: Allows you to select individual line items.

    Click Selective to choose specific line items, or All to apply changes to all line items.