Cancel job order
When a customer cancels their order, cancel the job order to remove it from the schedule and from materials planning. You can cancel a job order when it is in released or on hold status.
To cancel job order
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Open the Job Orders (JO) page.
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Select Production Management > Production Transactions > Shop Floor > Job Orders.
Or
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Search for JO or Job Orders in the Navigation box and then select Job Orders.
The Job Orders (JO) page appears.
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On the toolbar, click Browse.
The Browse For Job Orders window appears.
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Select the row that contains the required job order, and click Select.
Or double-click the row.
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Click Status.
The Job Orders Change Status window appears.
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In the Status dropdown, select Cancelled.
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Set the date, identify yourself, and enter any comments:
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Enter a date in the Job Status Changed Date box, to cancel the job order at a future date.
Or click the Calendar icon to display the Calendar. Select the required date.
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By default, your initials appear in the by box. Enter the required initials in the by box to change them.
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In the Comment box, enter the required comments.
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Click OK.