Mark service-order as installed

Article • 4/27/2026 • 1 min read

As you perform tasks associated with a service order, Made2Manage changes service-order line item statuses. However, when you receive confirmation that a new component has been installed, you must manually change the status of a service-order line-item to installed.

Mark service-order line item as installed

  1. Open the Field Service Control (FSORD) page.

    1. Select Customer Relationship Management > CRM Transactions > Field Service> Field Service Control.

    Or

    1. Search for FSORD or Field Service Control in the Navigation box and then select Field Service Control.

    The Field Service Control (FSORD) page appears.

  2. Click the Parts Information tab.

  3. In the grid, select the row that contains the required part.

  4. Click Status drop-down and select Installed.

  5. On the Toolbar, click Save. The status of the line item is changed.

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