Mark service order as completed

Article • 4/27/2026 • 1 min read

After you complete a service order, enter all the problem details into the order, and specify accounting information such as costs and labor, mark the order as completed.

Completing a service order makes all sales orders available for invoicing. After invoicing is complete and posted, the order’s status changes to closed.

Mark service order as completed

  1. Open the Field Service Control (FSORD) page.

    1. Select Customer Relationship Management > CRM Transactions > Field Service> Field Service Control.

    Or

    1. Search for FSORD or Field Service Control in the Navigation box and then select Field Service Control.

    The Field Service Control (FSORD) page appears.

  2. Click Status. The Field Service Order Change Status page appears.

  3. Select Service Order.

  4. Click OK. A message Do you wish to change the status to Completed? appears.

  5. Click Yes. The status of the service order is changed.

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