Add a machine

Article • 4/27/2026 • 2 min read

There are two ways that you can add a machine.

You can enter non-standard machine in the Machine (MACHSER) page.

To add a machine from scratch

  1. Open the Machine(MACHSER) page.

    • Select Customer Relationship Management > Master Data > Field Service > Machine.

    Or

    • Search for MACHSER or Machine in the Navigation box and then select Machine.

      The Machine(MACHSER) page appears.

  2. Click New on the Toolbar.

  3. Specify machine information:

    • In the Fac field, Default is displayed.

    • Machine Id: The Machine Id field is enabled, that is, this is a unique id to identify a machine. This number is used in activity document from number field for identification.

    • Type the Machine part number and revision number (Revision).

      Or click the Machine lookup reference and double-click the part to use.

      The Lookup For Machine window appears.

    • Highlight a row and click Select.

      Or double-click the row to use.

      Click Cancel to exit from Lookup For Machine window.

    • If you want to make an entry for a non-standard items in the MACHSER page, select NS in the Revision field.

    • Type the serial number (Serial No) for the machine.

    • Click the Job NumberLookup reference or type the Job Number to select the value.

    • Type the Lot/SN Quantity and the Job Quantity in the respective fields.

  4. If the machine is not in stock, type the customer and location information, and, if needed, the status code.

  5. Type Notes for this machine.

  6. Click Save.

If the machine part has a standard Bill of Material (BOM), its list of components, up to the level specified on the Service Order Information tab of the Field Service Setup Information (CSFSM) page, will then be added to the machine history listing during the save process.