Remove a service order

Article • 4/27/2026 • 1 min read

You can only remove a service order when the status is still started.

To remove a service order

  1. Open the Field Service Control (FSORD) page.

    1. Select Customer Relationship Management > CRM Transactions > Field Service > Field Service Control.

      Or

    2. Search for FSORD or Field Service Control in the Navigation box and then select Field Service Control.
      The Field Service Control (FSORD) page appears.

  2. Click Browse on the Toolbar.


    The Browse For Field Service Control window appears.

  3. Highlight a row and click Select.

    Or double-click the service order you want to remove.

    Click Cancel to exit from the Browse For Field Service Control window.

  4. Click Delete on the Toolbar.

    A message, Preparing to delete this information. Are you sure? appears.

  5. Click OK to confirm removal. Click Cancel to retain the value.