Mark a service-order line item as installed

Article • 4/27/2026 • 1 min read

As you perform tasks associated with a service order, Made2Manage changes service-order line item statuses. However, when you receive confirmation that a new component has been installed, you have to manually change the status of a service-order line item to installed.

Mark a service-order line item as installed

  1. Open the Field Service Control (FSORD) page.

    • Select Customer Relationship Management > CRM Transactions > Field Service > Field Service Control.

      Or

    • Search for FSORD or Field Service Control in the Navigation box and then select Field Service Control.
      The Field Service Control (FSORD) page appears.

  2. Click the Parts Information tab.

  3. In the grid, select row that contains the part.

  4. Click Status drop-down arrow and select Installed.

  5. On the Toolbar, click Save to keep the changes.