View customer information

Article • 4/27/2026 • 1 min read

You can view information about customers who request field service.

To view customer information

  1. Open the Customer Summary (FSCSUM) page.

    • Select Customer Relationship Management > CRM Transactions > Field Service > Customer Summary.

    Or

    • Search for FSCSUM in the Navigation box and then select Customer Summary.

      The Customer Summary (FSCSUM) page appears.

  2. Click the Customer Information tab.

  3. Close the window after you examine the information.