What's New in AppCentral 26.07.02

Overview: “AppCentral v26.07.02 delivers a set of Connect enhancements including a new Connect Access Control page for managing per-group case visibility, expanded KB Article sync coverage with a Record Type filter and tag search, a Close button for Closed Pending cases, and export improvements for Support Cases and the new Change Request export. Agent Marketplace gains a page-level ‘Contact Aptean’ action on the Favorite Agents page. General improvements include a ‘Setup Required’ prompt for Aptean Pay, AP Invoice Automation, and Aptean EDI, and a Zoom UX improvement.”

Release date: July 2026

Enhancements

Connect — Access Tab: Connect Access Control (Group Case Visibility)

Admins can now manage support-case visibility by group via a new Connect Access Control page under the Access tab. Admins configure a “View Group Cases” toggle per group, sourced from Customer Registry, allowing members of the same group to see each other’s support cases when enabled; users outside a configured group continue to see only their own cases.

Connect — KB Articles: Expanded Sync Coverage, Record Type Filter, Tag Search

Connect’s KB Articles tab now syncs the full set of Knowledge articles available in Aptean Connect (previously a much smaller, restricted subset) — for example, Apprise product line coverage grew substantially. A new Record Type filter (Apprise Article, Aptean KB Article, FAQ, Knowledge Base Article, Marketing, Policy, Product Documentation, Technical Article, Training) has been added alongside the existing Application and Search filters, and the search box now also matches article tags.

Connect — Close Button for “Closed Pending” Cases

Support cases in “Closed Pending” status now show a Close action, letting customers close the case directly instead of needing to email or update the case to change its status.

Connect — Support Cases Export: Record Cap and Date Range Guidance

The Support Cases export now caps each export at a maximum of 1,000 records instead of auto-splitting large results into multiple files. When the filtered result set exceeds the cap, a warning is shown and the Export button is disabled until the user narrows the Created Date range.

Connect — Change Request Export

The Change Request tab now has an Export button, matching the Support Cases export experience, including the same 1,000-record cap and Created Date range guidance when the result set is too large.

Agent Marketplace — Favorite Agents: “Contact Aptean” Creates a Salesforce Opportunity

The Favorite Agents page now includes a page-level Contact Aptean button. Clicking it creates a Salesforce Opportunity capturing the customer’s account, user details, and the list of currently favorited Agents, with an on-screen confirmation message.

General — “Setup Required” Prompt for Aptean Pay, AP Invoice Automation, Aptean EDI

Clicking Open on the Aptean Pay, AP Invoice Automation, or Aptean EDI product card without completed setup now shows a clear Setup Required prompt, directing admin-capable users to the relevant setup page and directing others to contact their administrator.

General — Zoom In / Zoom Out UX Improvement

Browser zoom in/out behavior has been improved across AppCentral to prevent layout misalignment at non-default zoom levels.

Resolved Issues

The following issues have been resolved in this release.