What's New in AppCentral 26.07.01

Overview: “AppCentral v26.07.01 delivers the Agent Promotions Drawer which surfaces available AI agents on the AppCentral landing page with a dynamic count and a direct link to the Agent Marketplace. Access Management gains a new Agents permission control on the Group page for managing group-level agent access. Connect receives a redesigned Activity Tab Feed, a new Contact Us section, ETA field support, Case Record Type visibility, and a Record option in Activity posts. General improvements include user profile first and last name editing. Bug fixes address Connect account selector filtering, a Create New Case resize issue, Setup Pages loading errors, and a Billing PDF visibility issue.”

Release date: July 2026

New Features

Agent Promotions Drawer

A new Agent Promotions Drawer appears on the AppCentral landing page, surfacing newly published AI agents available to the authenticated user. The drawer auto-opens on the first visit within a session and displays a dynamic count of available agents sourced from the Agent Marketplace.

• Dynamic agent count — The headline shows the number of agents available scoped to the user’s profile and permissions, sourced live from the Agent Marketplace.
• Browse Agent Catalogue CTA — A footer button navigates directly into the Agent Marketplace under the Subscriptions section in the left navigation.
• Session-scoped behaviour — The drawer auto-opens on first session visit. Users can dismiss it to a persistent teal edge tab (upper right, below the header) or close it entirely. Clicking the edge tab reopens the drawer.
• No background overlay — The drawer slides in without blocking My Apps content; all page elements remain fully interactive while the drawer is open.
• Feature flag controlled — The drawer can be disabled without a code deployment. It does not render when the agent count is zero or when the user is unauthorized.

Agent Marketplace in Left Navigation

The Agent Marketplace is now accessible under the Subscriptions section in the AppCentral left navigation, providing a dedicated entry point for exploring and subscribing to AI agents.

Enhancements

Access Management — Group Page Agents Permission Control

The Group page in Access Management now includes an Agents permission control section. Administrators can view which agents have been granted to a group and manage agent access assignments directly from the Group detail view.

General — User Profile Name Editing

Users can now update their First Name and Last Name directly from the User Profile page in AppCentral, without requiring Admin Portal intervention. (CXT Requested)

General — Experience As User Read-Only Projects View

When an administrator uses the Experience As User feature, existing Projects are now displayed in read-only mode, providing a faithful view of the Projects experience for the selected user without the risk of unintended changes.

Connect — Redesigned Activity Tab Feed

The Activity Tab in Support Cases has been redesigned with a paginated feed layout featuring collapsible posts, threaded comments, and inline attachment display, improving readability and navigation for cases with extensive activity histories.

Connect — ETA Field on Support Cases

Support Cases now display an ETA (Estimated Time of Arrival) field, giving customers visibility into the expected resolution timeline for their cases. (CXT Requested)

Connect — Case Record Type Field and Filter

The Case Record Type field is now visible on Service Cases, and users can filter the case list by Record Type for more targeted case management. (CXT Requested)

Connect — Record Option in Activity Post Section

Users can now select a Record option in the Post section of a Support Case activity feed, providing additional context to posted updates. (CXT Requested)

Connect — Contact Us Section

Connect now includes a dedicated Contact Us section, giving customers easy access to product line contact information and support resources:

• Multiple Account Support — The Contact Us section adapts for customers with access to multiple accounts.
• Contact Information on SF Product Record — Contact details are sourced from Salesforce Product Records and surfaced in AppCentral Connect.
• Handbook Card — A dedicated card displaying handbook resources linked to the product line.
• Tab Navigation & Product Line Contact Cards — Tabbed navigation with paginated Product Line Contact Cards for easy browsing.

Resolved Issues

The following issues have been resolved in this release.