Change or remove warranty information

Article • 4/27/2026 • 1 min read

You can change or remove warranty information for a machine provided there are no open service orders that are using that warranty and the warranty status is not active.

To change or remove warranty information for a machine

  1. Open the Machine(MACHSER) page.

    1. Select Customer Relationship Management > Master Data > Field Service > Machine.

    Or

    1. Search for MACHSER or Machine in the Navigation box and then select Machine.

    Machine(MACHSER) page appears.

  2. On the Toolbar, click More Actions.

  3. Select More Actions > Actions > Machine Warranty.

    The Machine / Component Warranty (FSWAR) window appears.

  4. Select the machine:

    1. On the Toolbar, click Browse.

      The Browse For Machine window appears.

    2. Select the required row and click Select.Or double-click the machine whose warranty information you want to change or remove.

  5. To change warranty information for a machine:

    1. Make your changes.

    2. Click Save.

  6. To remove warranty information for a machine:

    1. Click Delete on the Toolbar.

      A message, Preparing to delete this information. Are you sure? appears.

    2. Click OK to confirm removal.

      Click Cancel to retain the value.

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