Add warranty

Article • 4/27/2026 • 1 min read

If your company offers warranties for certain products, add them to Made2Manage to specify which service charges the warranty covers. This includes the type of costs for which you do not bill the customer.

You must define at least one warranty type on this page, such as a first-year warranty or a standard warranty, which can be used as the default warranty.

To add a warranty

  1. Open the Warranty Information (WARNTY) page.

    1. Select Customer Relationship Management > Master Data > Field Service > Warranty Information.

    Or

    1. Search for WARNTY in the Navigation box and then select Warranty Information.

    Warranty Information (WARNTY) page appears.

  2. On the Toolbar, click New.

  3. In the Warranty IDbox, enter a unique character identifier for the warranty.

  4. In the Description box, enter a description for the warranty.

  5. Specify what the warranty covers:

    • Select the Include Expensescheck box, to include expenses your company incurs as part of the warranty.

    • Select the Include Softwarecheck box, to include software costs.

    • Select the Include Parts check box, to include part costs.

    • Select the Include Laborcheck box, to include labor costs.

  6. In the Notes box, enter notes about the warranty.

  7. On the Toolbar, click Save.

The next step is to add warranty information for a machine.

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