Change or remove a sold-to, ship-to, or bill-to address

Article • 4/27/2026 • 1 min read

You can change and remove sold-to, ship-to, and bill-to addresses for your accounts.

To change a sold-to, ship-to, or bill-to address

  1. Open the Account Address (CRMADDR) page.

  2. Select Sales Management > Master Data > Accounts Address.

    Or

    1. Search for CRMADDR or Account Address in the Navigation box and then select Account Address.

      Account Address (CRMADDR) page appears.

  3. Make the required changes.

  4. Click Save on the Toolbar.

To remove a sold-to, ship-to, or bill-to address

  1. Open the Account Address (CRMADDR) page.

  2. Select Sales Management > Master Data > Accounts Address.

    Or

    1. Search for CRMADDR or Account Address in the Navigation box and then select Account Address.

      Account Address (CRMADDR) page appears.

  3. Click Browse on the Toolbar.

    The Browse For Account Address window appears.

  4. Select the required address and click Select. Or, double click the row to select.

  5. Click Delete on the Toolbar.

    A message, Preparing to delete this information. Are you sure? is displayed.

  6. Click OK to confirm.