Add a contact for a vendor

Article • 4/27/2026 • 2 min read

Before you take orders or write quotations, set contact information for your vendors.

To set contact information

  1. Open the Vendor Contacts (CTAC) page.

    • Select Production Management > Master Data > Vendor > Vendor Contacts.

      Or

    • Search for CTAC or Vendor Contacts in the Navigation box and then select Vendor Contacts.

      The Vendor Contacts (CTAC) page appears.

  2. On the Toolbar, click New.

  3. Click the Vendor No. lookup reference.

    The Lookup For Vendor No. window appears.

  4. Select the row that contains the required vendor number, and click Select.

    Or double-click the row that contains the required vendor number.

    Click Cancel to exit from the Lookup For Vendor No. window.

  5. In the Last Name and First Name fields, type the contact’s name.

  6. Add phone information:

    1. In the Phone and Ext fields, type the phone number and extension.

    2. In the At list, select the phone’s location.

      Or, in the At list, select Edit. The Popup Table Maintenance window appears in which you can either add a new value or modify an existing one.

    3. In the Fax field, type the fax number.

    4. Select the Long Distance check box if the phone and fax numbers are long distance.

  7. Add other information about the contact:

    1. In the Salutation list, select the salutation.

      Or, in the Salutation list, select Edit. The Popup Table Maintenance window appears in which you can either add a new value or modify an existing one.

    2. In the Category/Title list, select the title or category.

      Or, in the Category/Title list, select Edit. The Popup Table Maintenance window appears in which you can either add a new value or modify an existing one.

    3. In the Range of Time field, type the best time to reach the contact.

    4. In the Country field type a value, and select the country.

      Or click the Country lookup reference.

      The Lookup For Country window appears.

    5. Select the row that contains the required country, and click Select.

      Or double-click the row that contains the required country.

      Click Cancel to exit from the Lookup For Country window.

    6. In the E-Mail field, type the contact’s address.

    7. In the Notes field, type comments about this company.

  8. On the Toolbar, click Save to keep the contact.