Add, change, or remove a vendor contact

Article • 4/27/2026 • 3 min read

Some vendors may ask you to contact specific personnel depending on your needs. You can save this information in Made2Manage.

To add a vendor contact

  1. Open the Vendor Contacts (CTAC) page.

    • Select Production Management > Master Data > Vendor > Vendor Contacts.

      Or

    • Search for CTAC or Vendor Contacts in the Navigation box and then select Vendor Contacts.

      The Vendor Contacts (CTAC) page appears.

  2. Add the contact:

    • To add a new vendor contact, on the Toolbar, click New.

    • To base the contact on the one displayed in the window, on the Toolbar, click Copy.

  3. Click the Vendor No. lookup reference and select the vendor from the Lookup For Vendor No. window.

  4. Enter the contact details:

    1. In the Last Name and First Name fields, type the contact’s last name and first name.

    2. In the appropriate fields, type the Phone, Extension, and Fax numbers and select the phone’s location from the At list.

    3. Select the Long Distance check box if the phone and fax numbers are long distance.

    4. From the Salutation list, select the salutation used to greet the contact.

    5. From the Category/Title list, select the title or category.

      Select the Salutation and Category/Title Edit option to add a new value or modify the existing value.

    6. In the Range of Time and Best Time fields, type the hours when you are most likely to reach the contact and the best time to reach the contact.

    7. Click the Country lookup reference and select the country from the Lookup For Country window.

    8. In the E-Mail field, type the contact’s email address.

    9. In the Notes field, type any notes about the contact.

  5. On the Toolbar, click Save to save the changes.

To change a vendor contact details

  1. Open the Vendor Contacts (CTAC) page.

    • Select Production Management > Master Data > Vendor > Vendor Contacts.

      Or

    • Search for CTAC or Vendor Contacts in the Navigation box and then select Vendor Contacts.

      The Vendor Contacts (CTAC) page appears.

  2. On the Toolbar, click Browse.

    The Browse For Vendor Contacts window appears.

  3. Select a row and click Select. Or, double-click the row to select.

  4. Make the desired changes.

  5. On the Toolbar, click Save to save the changes.

To remove a contact for a vendor

  1. Open the Vendor Contacts (CTAC) page.

    • Select Production Management > Master Data > Vendor > Vendor Contacts.

      Or

    • Search for CTAC or Vendor Contacts in the Navigation box and then select Vendor Contacts.

      The Vendor Contacts (CTAC) page appears.

  2. On the Toolbar, click Browse.

    The Browse For Vendor Contacts window appears.

  3. Select a row and click Select. Or, double-click the row to select.

  4. On the Toolbar, click Delete.

    A message, ‘Preparing to delete this information. Are you sure?’ is displayed.

  5. Click OK to confirm.