View why the calculated job due date in Capable-to-Promise is later than the requested ship date

Article • 6/18/2026 • 2 min read

You can view the reason why the calculated job due date is later than the requested ship date on the related sales order. There are several reasons a job is late.

To view why the calculated job due date in Capable-to-Promise is later than the requested ship date

  1. Open the Supply/Demand by Part (PSSUPDEP) page.

    • Select Planning and Scheduling > P&S Production > Planning > Supply/Demand by Part.

    Or

    • Search for PSSUPDEP or Supply/Demand by Part in the Navigation box and then select Supply/Demand by Part.

    The Supply/Demand by Part (PSSUPDEP) page appears.

  2. On the toolbar, click More Actions.

  3. Select More Actions > Actions > CTP Add.

    The Add/Modify CTP window appears.

If you modify a capable-to-promise (CTP) order, you must complete at least step three or four to view new calculation results.

  1. Click the icon at the end of the Date box and choose the due date. (This is Optional if you click CTP Modify)

  2. Set options to include in the CTP calculation: (This is optional if you click CTP Modify)

    • Further specify acceptable delivery dates:

    • In the Early box, type the number of days earlier than the requested due date that the customer would accept delivery.

    • In the Late box, type the number of days later than the requested due date that the customer would accept delivery.

    • To set a maximum order quantity, in the Lot Size area select the Max Ord Qty box and type the number.

  3. Click the Calculate button.

  4. If the calculated job due date is later than the requested ship date on the related sales order, right-click the row containing the job order information in the table and choose Why Late.

  5. View the information.

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