Open the Why Late page
You can open the Why Late page for any late job from any of the Gantt charts, Job Due Date Performance page, Supply/Demand By Part page, or the Interactive Planning by Sales Order page. You can also open the Why Late page for any temporary job shown in CTP Add or CTP Modify where the scheduled job completion date is later than the requested sales order date.
To open the Why Late window
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In the left pane of any Gantt chart, right-click the late job order number, and select Why Late.
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Right-click the operation bar representing the late job and choose Why Late.
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In the windows other than the Gantt charts, select the row containing the job order information, and on the grid toolbar, click Why Late.