Check sales order's status

Article • 4/27/2026 • 2 min read

You can check the current status of any sales order and print a report that summarizes the status.

To check sales order’s status

  1. Open the Sales Order Status/Cost (SOSTAT) page.

    a. Select Sales Management > Sales Transactions > Sales Order Status/Cost.

    Or

    b. Search for SOSTAT or Sales Order Status/Cost in the Navigation box and then select Sales Orders.

    The Sales Order Status/Cost (SOSTAT) page appears.

  2. On the toolbar, click Search.

    To search for open sales orders for Indiana Fan Co., type indiana in the Customer Name field and open in the Status box. Click Search.

    When the system finds only one match, it opens the record. Otherwise, the Search For Sales Order Status/Cost window appears.

  3. Select a row and click Select. Or double-click the record to open.

    Click Cancel to exit from the Search For Sales Order Status/Cost window.

    The values are auto populated in the respective fields.

  4. To see a summary of the order:

    a. Click the Summary tab.

    b. In the list of items above the tabs, select the item to view.

  5. To see details of an item in the order, such as related purchase orders or job orders:

    a. Click the Detail tab.

    In the list of items above the tabs, select the item to view.

    b. Select the detail item to view.

    c. To check the status of the highlighted detail item, click the Number hyperlink in the column Number to open the linked page.

    The Job Order Status/Cost (JOSTAT) page appears.

    The hyperlink provides additional information.

    When the item is a job, the Job Order Status/Cost (JOSTAT) page appears. When the item is a purchase order, the Purchase Order (PO) page appears. See Online Help for information about these pages.

  6. To see what items you shipped on the order:

    a. Click the Shipping Detail tab.

    b. To view an item’s shipper, select the shipper and click the Ship No hyperlink in the column Ship No to open the linked page.

    The Shipping (SHIP) page appears.

    The hyperlink provides additional information.

  7. To see details for progress billing items:

    a. Click the Progress Billing Detail tab.

    b. To check an item’s progress billing, select the item.

    Depending on the type of progress billing associated with the item, different information appears in the table.

  8. To print a summary of the sales order’s status:

    a. On the Toolbar, click More Actions.

    b. Select More Actions > Reports > Sales Order Status.

    c. Click the Print icon on your browser to print the report.

    d. After you view the report, close the tab.