Check sales order's status

Article • 4/27/2026 • 3 min read

You can check the current status of any sales order and print a report that summarizes the status.

To check sales order’s status

  1. Open the Sales Order Status/Cost (SOSTAT) page.

    1. Select Sales Management > Sales Transactions > Sales Order Status/Cost.

    Or

    1. Search for SOSTAT or Sales Order Status/Cost in the Navigation box and then select Sales Orders.

    The Sales Order Status/Cost (SOSTAT) page appears. The Sales Order Status/Cost page contains a toolbar on top, a grid view showing the line item details, and a tab ribbon at the lower portion of the page.

  2. On the toolbar, click the Search..

    To search for open sales orders:

    • In the Customer Name field, enter the name of the customer.
    • In the Status field, enter Open
    • Click Search

    For example, to search for open sales orders for Indiana Fan Co., type indiana in the Customer Name field and open in the Status box.

  3. Click Search..

    When the system finds only one match, it opens the record. Otherwise, the Search For Sales Order Status/Cost window appears.

  4. Select the desired row and click Select. Or double-click the record to view the details.

    Click Cancel to exit from the Search For Sales Order Status/Cost window. The values are auto populated in the respective fields.

  5. To see a summary of the order:

    1. On the tab ribbon, click the Summary tab.

    2. From the grid view, select the desired line item to view its summary.

  6. To see details of an item in the order:

    1. On the tab ribbon, click the Detail tab.

    From the grid view, select the desired line item to view its detail.

    1. Select the detail item to view.

    2. To check the status of the line item, click the Number hyperlink in the column Number to open the linked page.

    The Job Order Status/Cost (JOSTAT) page appears.

When the linr item is a job, the Job Order Status/Cost (JOSTAT) page appears.

When the item is a purchase order, the Purchase Order (PO) page appears.

  1. To see what items you shipped on the order:

    1. Click the Shipping Detail tab.

    2. To view an item’s shipper, select the shipper and click the Ship No hyperlink in the column Ship No to open the linked page.

    The Shipping (SHIP) page appears.

  2. To see details for progress billing items:

    1. On the tab ribbon, click the Progress Billing Detail tab.

    2. From the grid view, select the desired item to check an item’s progress billing.

      Depending on the type of progress billing associated with the item, different information appears in the table.

  3. To print a summary of the sales order’s status:

    1. On the toolbar, click More Actions. The More Actions panel appears on the right side of the page.

    2. Select More Actions > Reports > Sales Order Status.

      A report opens in another tab, listing the items.

    3. Click the Print icon on your browser to print the report.

    4. After you view the report, close the tab.