Confirm invoices and credit memos

Article • 4/27/2026 • 2 min read

When you are ready to send a new invoice or credit memo to the customer, confirm it by changing its status from new, not-confirmed to unpaid. You can confirm invoices and credit memos individually or several at a time.

As you apply cash, Made2Manage automatically changes status to partially paid and paid in full. For details about status, see “Understanding billing.”

To confirm several new not confirmed invoices and credit memo

  1. Open the Customer Invoices & Credit Memo (ARINV) page.

    Select Financial Management > Financial Transactions > Accounts Receivable > Customer Invoices & Credit Memo.

Or

  1. Search for ARINV or Customer Invoices & Credit Memo in the Navigation box and then select Customer Invoices & Credit Memo.

    Customer Invoices & Credit Memo (ARINV) page appears.

  2. Click the Status button.

    The Change AR Invoice/CM Status window appears.

  3. Click Select from a list of New Unconfirmed Invoices. The new unconfirmed invoices are listed in the gird.

  4. To print the invoices, select the Also Print the Selected Invoices(s) check box.

  5. Select the invoices:

    » Select the Select check-box to select all listed invoices.

    » Select the check box in the Select column to select the invoice.

  6. Click OK.

    A message, Show any error messages to the change status action? is displayed.

  7. Click Yes to view the error messages.


To confirm a single invoice or credit memo

  1. Open the Customer Invoices & Credit Memo (ARINV) page.

    Select Financial Management > Financial Transactions > Accounts Receivable > Customer Invoices & Credit Memo.

Or

  1. Search for ARINV or Customer Invoices & Credit Memo in the Navigation box and then select Customer Invoices & Credit Memo.

    Customer Invoices & Credit Memo (ARINV) page appears.

  2. On the Toolbar, click Browse.

    The Browse For Customer Invoices & Credit Memo window appears.

  3. Select the required row and click Select. Or double-click the required invoice or credit memo.

  4. Click the Status button.

    The Change AR Invoice/CM Status window appears.

  5. Click Current Record Only.

  6. To print the invoice, select the Also Print the Selected Invoices(s) check box.

  7. Click OK.