Add a normal invoice from a field-service order

Article • 4/27/2026 • 1 min read

A field-service order invoice is created for a group of sales order line items.

You can only create invoices for sales orders that are related to completed service orders.

To invoice a field-service order

  1. Open the Customer Invoices & Credit Memo (ARINV) page.

    Select Financial Management > Financial Transactions > Accounts Receivable > Customer Invoices & Credit Memo.

    Or

    Search for ARINV or Customer Invoices & Credit Memo in the Navigation box and then select Customer Invoices & Credit Memo.

    Customer Invoices & Credit Memo (ARINV) page appears.

  2. On the Toolbar, click Copy.

  3. Select Normal Invoice > Field Service. The Copying Field Service window appears.

  4. Double-click the sales orders you want to invoice or select a row and click Select.

    : The Unit of Measure (U/M) for an invoice created by Field Service will default based on the copied Field Service Sales Order.

    The system creates a single invoice for each selected sales order in the back- ground. If auto posting is on, the related service order status changes to closed as each new invoice is posted. If you select to post expenses, they are also posted.