Add vendor parts history records

Article • 4/27/2026 • 3 min read

You can add history records to track the parts received from an outside supplier. These records are related to purchased parts that have an associated vendor warranty.

To add a vendor parts history record

  1. Select Customer Relationship Management > Master Data > Field Service > Vendor Parts History.

    Or

    Search for VPSHIS in the Navigation box and then select Vendor Parts History.

    Vendor Parts History(VPSHIS) page appears.

  2. Click New.

  3. Specify part information:

    • Click the Part No lookup reference.

      Lookup For Part No window appears.

      • Highlight a row and click Select.

        Or double-click the part number to use.

        Click Cancel to exit from Lookup For Part No window.

    • Click the Serial No lookup reference.

      Lookup For Serial No window appears.

      • Highlight a row and click Select.

      Or double-click the serial number to use.

      Click Cancel to exit from Lookup For Serial No window.

    • Click the Service Request # lookup reference.

      Lookup For Service Request # window appears.

      • Highlight a row and click Select.

      Or double-click the service order number to use.

      Click Cancel to exit from Lookup For Service Request # window.

  4. Specify vendor information:

    • Click the Vendor No lookup reference.

      Lookup For Vendor No window appears.

      • Highlight a row and click Select.

      Or double-click the vendor number to use.

      Click Cancel to exit from Lookup For Vendor No window.

    • Click the Vendor Part No lookup reference.

      Lookup For Vendor Part No window appears.

      • Highlight a row and click Select.

      Or double-click the vendor part number to use.

      Click Cancel to exit from Lookup For Vendor Part No window.

    • Click the PO No lookup reference.

      Lookup For PO No window appears.

      • Highlight a row and click Select.

      Or double-click the last purchase order number.

      Click Cancel to exit from Lookup For PO No window.

  5. Specify warranty information:

    • In the No. Of Yrs For Warranty field, type the number of years the warranty is in effect.

      Or click the arrow at the end of the No. Of Yrs For Warranty field. You can increase or decrease the value by 1.

      The system fills in the No. Of Months For Warranty box based on what you enter in the No. Of Yrs For Warranty box.

      Or click the arrow at the end of the No. Of Months For Warranty field. You can increase or decrease the value by 1.

    • In the Vendor Warranty Expires box, type the date the vendor warranty expires.

      Or click the arrow at the end of the Vendor Warranty Expires field to select the date.

  6. Specify returned parts information:

    • In the Inspected box, type the date the part was last inspected.

      Or click the arrow at the end of the Inspected field to select the date.

    • In the Date Returned To Vendor box, type the date the part was returned.

      Or click the arrow at the end of the Date Returned To Vendor field to select the date.

    • In the Item Scrapped box, type the date the part was disposed.

      Or click the arrow at the end of the Item Scrapped field to select the date.

    • In the Returned To Stock box, type the date the part was returned to inventory.

      Or click the arrow at the end of the Returned To Stock field to select the date.

    • In the Notes box, type notes pertaining to this part’s history.

  7. Click Save.