Approve or Reject the Non Conformance Request

Article • 6/18/2026 • 1 min read

  1. Open the Non Conformance Request (NCR) page.

    • Select Production Management > Production Transaction > Quality > Non Conformance > Non Conformance Request.

      Or

    • Search for NCR in the Navigation box and then select Non Conformance Request.
      The Non Conformance Request page appears.

  2. Check the details given in the Immediate Correction, Root Cause Analysis, and Corrective/Preventive Action tabs.

  3. Click the Approvers tab.

  4. Select the record, and in the Comment field, type the comments.

  5. On the Child Grid Toolbar, select Approve or Reject.

  6. On the Toolbar, click Save.

    After the NCR-requested records (Immediate Correction, Root Cause Analysis, and Corrective/Preventive Action) are approved or rejected, the user will not be able to delete the Approver from the Approver list.

    After all the requested records (Immediate Correction, Root Cause Analysis, and Corrective/Preventive Action) are approved, the Status field will automatically change to Approved status.

    A Super User can approve the pending records request and manually change the status to Approved.

    If the request has multiple approvers, at least one approval is required to manually change the status toApproved given, the other remaining requests are approved (if applicable).