Close a vendor problem

Article • 4/27/2026 • 1 min read

When you record an action for a vendor problem and mark the next step as resolved, Made2Manage closes the problem. But you can also close a problem without recording a resolving action.

To close a vendor problem

  1. Open the Vendor Service Request (SYCSLV) page.

    • Select Production Management > Production Transactions > Quality > Vendor Service Request.

    Or

    • Search for SYCSLV or Vendor Service Request in the Navigation box and then select Vendor Service Request.

    The Vendor Service Request (SYCSLV) page appears.

  2. On the Toolbar, click Browse.

    The Browse For Vendor Service Request window appears.

  3. Select the row that contains the required service request, and click Select. Or, double-click the row that contains the required service request.

    Click Cancel to exit from the Browse For Vendor Service Request window.

  4. Click the Status button, and select Closed.

​