Change or remove a vendor problem

Article • 4/27/2026 • 1 min read

You can change an open vendor problem. You can remove any vendor problem, whether it is open or closed.

To change or remove a vendor problem

  1. Open the Vendor Service Request (SYCSLV) page.

    • Select Production Management > Production Transactions > Quality > Vendor Service Request.

    Or

    • Search for SYCSLV or Vendor Service Request in the Navigation box and then select Vendor Service Request.

    The Vendor Service Request (SYCSLV) page appears.

  2. On the Toolbar, click Browse.

    The Browse For Vendor Service Request window appears.

  3. Select the row that contains the required service request, and click Select. Or double-click the row that contains the required service request.

    Click Cancel to exit from the Browse For Vendor Service Request window.

  4. To change the problem:

    1. Make your changes.

    2. On the Toolbar, click Save to keep your changes.

  5. To remove the problem:

    1. On the Toolbar, click Delete.

      A message, ‘Preparing to delete this information. Are you sure?’ appears.

    2. Click OK to continue.

      Click Cancel to retain the values.