Process an International Shipment

Article • 4/10/2026 • 8 min read

International shipping with Aptean Ship gives you the advantage of automating the shipping process by both importing international data from the source, when it’s available, filling in any missing fields on the Ship screen, and saving that data for future shipments as you process shipments. In these steps we’ll go over how to add or modify international detail on-the-fly while processing a shipment. That’s the easiest way to bring your commodities into Aptean Ship and ship them without having to fill out a bunch of fields every time you ship.

Important to Remember
To save international data that you add while processing a shipment, make sure you have Line Item settings enabled in General Preferences.

See Set Up Line Items for all of the details. For general setup information, see the International Setup Overview.

1. Import the Source Document

In Rate/Ship, select the document (Order, Invoice, etc.) from the Documents screen. You can search or use filters to find the document you want to ship. Then, click the truck icon to create the shipment. You can also click the check box next to the document and click the Create Shipment button.

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2. International Line Item Detail

Next, we’ll configure international line item details that may not have been imported. If you have line item Preferences enabled, any values you add will be saved with the item for the next time you ship.

Click the Edit icon in the Line Items section. On the item line, click the Open button to edit the international data for this item.

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Click the International heading to add or modify values for the Country of Manufacture, Schedule B information, EEI Classification information, and Certificate of Origin for the item.

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For users who already set up international data for the item either via field mapping or in Maintain > Inventory, this detail will be automatically populated.

3. Configure Packaging and other Shipment Details

Complete any remaining shipping details as you would with any shipment

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4. Select/Add Transportation Details

In the Transportation > Details section, add or modify the shipment details.

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Duties/Taxes

If the shipment billing is Prepaid and the Shipper Pays field is set to anything other than Transportation, Duties, and Taxes, you can choose Recipient or Third Party from the drop-down list. Available selections in the drop-down list also change when Recipient, Consignee, Collect, or Third Party is the Billing type. For Third Party, you will also select an address. This can be an address saved in Maintain > Third Party Addresses or you can enter a new address by clicking the pencil icon.

Broker

Brokers perform AES filing on your behalf, and give you a copy of the information that was filed and the AES Internal Transaction Number (ITN) in return. The ITN must be entered under EEI Filing in order to process this shipment. Select from the list of brokers you added in Maintain > Brokers Brokers Overview, or add a new broker by selecting the pencil icon.

Importer

The Importer typically pays any fees or tariffs associated with importing goods into the country. This information prints on the Commercial Invoice. Select from the list of importers you added in Maintain > Importers Importers Overview, or add a new importer by clicking the pencil icon.

Check the Parties Related check box if the sender and recipient are subsidiaries or divisions of the same company (At least 10% ownership between sender and recipient, or vice-versa).

Ult. Consignee/Type

Shippers can assign a consignee to receive the exported shipment. This field is required when the Ultimate Consignee is not the recipient. You can also select “Recipient” if the Ultimate Consignee is the same as the recipient. Then select the type of consignee:

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This information prints on the Commercial Invoice. If you would like to add a consignee address, click the pencil icon.

Documents Only

Check this box if the shipment contains only documents (items of no commercial value / not dutiable).

USMCA Shipment

The Shipment USMCA flag is automatically set by Aptean Ship when the recipient is located in either Canada or Mexico and at least one line item requires a USMCA Certification of Origin.

5. Configure International Shipment Fields

Select the International heading to add or modify data for the Commercial Invoice and EEI (Electronic Export Information) filing.

EEI Filing

EEI (Electronic Export Information) EEI is required for Non-Document shipments when the value of any individual commodity is greater than 2500 dollar and/or an export license or license exemption is required. You can click the pencil icon next to the EEI Filing field to see the EEI Filing Status, which contains the information necessary to determine if EEI filing is required (or if all items are exempt).

The following values are available for EEI Filing:

AESDirect Submission for Non-Exempt Shipments

If you will be submitting to AESDirect, make sure you are logged into the ACE Portal in another browser tab. Note that when submitting to AESDirect via the ACE Portal a license number or exemption code is required for all line items, even if they are C33—No License Required items. To avoid extra steps when shipping, make sure that you specify a license number or exemption code for your items before clicking the Submit AESDirect Filing button.

The ITN field will be red. Click the Submit AESDirect Filing button.

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The ACE Portal will launch in another browser tab. Complete any missing details in the shipment.

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Proceed through the four Export Filing tabs and click Submit Filing. At this point, you may receive an error message to fix any missing fields. Once you have done that, press Submit Filing again.

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Click View or Close on the Accepted dialog.

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When you return to the Aptean Ship tab in your browser, you’ll see that the shipment was successfully submitted to AESDirect.

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If you set up POP access in International Preferences, you can save the shipment as a draft and Aptean ship will check the AESDirect response email for the ITN Number and populate it for you shortly. Or, you can copy and paste the ITN from the Shipment Manager in the ACE Portal. Click the Inquire button at any time to look up the ITN.

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EU IOSS Changes for UPS

UPS has added support for the European Union’s Value Added Tax (VAT) new rules impacting imports into the EU valued up to €150.

There are several additional fields on the International tab for shipments to the EU if the shipper collects the VAT charge at the time of sale:

Vendor Collect ID Type Code

Vendor Collect ID Number

Enter your VAT Tax collection registration number. Entering this number implies that you as the shipper have collected or paid the required VAT tax.

Value Threshold

Choose whether the value of the shipment is below/equal to the threshold value, above the threshold value, or if this is not applicable.

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6. Rate and Ship/Process

Rate and process the shipment.

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Carrier Notes

UPS
When shipping with UPS, if you ship from a Sender address that is not the same as the UPS account address, you will have to fill out the Freight Forwarder section for the shipment in the Step 2 tab of the ACE Portal.

FedEx
FedEx does not accept vague commodity names and may return an error if the value you enter is not considered valid. See Tips for Accurate Descriptions for more information about what is considered a “vague” description.

USPS
USPS Priority Mail International shipments to Canada have zone-based rating instead of one rate for all of Canada. Zone-based rating requires that you enter a valid postal code when processing a shipment in Aptean Ship.