General Preferences

Article • 4/10/2026 • 8 min read

These preferences encompass general functionality and behavior when shipping on the Ship screen. They are accessible from Setup > Preferences > General.

Automatically collapse a section before expanding a new section in the Shipment Editor

This option controls whether a currently open section of the Ship screen collapses when you click on another section.

For example, you are editing the Transportation section and have it expanded, and then you switch to editing the Shipment Details section. This setting will decide whether the Transportation section is minimized when you click the edit button on Shipment Details. When this Preferences setting is checked, Aptean Ship will collapse the current section, accepting any changes, before expanding the new section you click on.

Allow item ship quantity to exceed the order quantity

When the Shipment Quantity exceeds the Order Quantity and this option is checked, the additional items are placed on a new line. Since they do not have a source document, they will be listed as “No Order.” These items are not counted against the inventory from your source interface.

Line Items Settings

The next two settings, “Use line item information from Aptean Ship database” and “Save line item information in Aptean Ship database”, control how line item information from the source interface is stored and updated to the Aptean Ship inventory database in Maintain > Inventory Items, and also how data from Aptean Ship’s inventory database is used when processing shipments.

The second setting will only display if the first setting is checked.

When shipping, Aptean Ship will always use any available source interface data regardless of Preferences settings. However, the source interface may sometimes not include data that Aptean Ship needs for shipping. So if you have both the “Use” and “Save” settings checked, Aptean Ship can get any missing data from the database.

When would Aptean Ship need both the source document values AND data from Aptean Ship’s inventory database?

One case is international shipments. International line item data, such as Schedule B / HTS code, Export License codes, Certificate of Origin , etc., is often not provided by the source interface. Aptean Ship would use the source data to get the Unit Weight and Price of the item, for example, but get the Schedule B code from Aptean Ship’s inventory data. The international data for items can either be set up in Maintain Inventory

international OR the international data would be saved for an item when the shipment is processed for the first time (when both “Use line item information…” and “Save line item information…” are checked). The saved international data from Aptean Ship’s inventory database would then be used the next time that item appears on an international shipment.

Some things to consider before configuring Line Item settings

Use line item information from Aptean Ship database

When checked, inventory information stored in the Aptean Ship database will be used when inventory data from the source interface is not available.

Setting Properties

Save line item information in Aptean Ship database

When checked, Aptean Ship will “learn” any inventory that is imported from your source interface. Each time you save or process a shipment, inventory will be updated with line item information from the source interface. You would only uncheck this setting if you do not want line items to be saved or updated in the Aptean Ship inventory database.

This setting works in conjunction with the next setting below, “Automatically learn packaging scenarios for new inventory items”, to learn how you package inventory items that are saved to the Aptean Ship inventory database.

You must check this setting in order to display the next option (“Automatically learn packaging scenarios…”).

Automatically learn packaging scenarios for new inventory items

Check this setting for Aptean Ship to remember how new inventory items are packaged after you ship them for the first time. This setting will only appear if “Save line item information in Aptean Ship database” is checked.

The packaging is saved as a scenario and will be used the next time you ship the items. This setting is off by default. See Packing Line Items for more information about packaging scenarios.

More Info about Importing Items
Import Data into Aptean Ship.

Do not show comparison rates

When this option is unchecked, Aptean Ship will show comparative USPS rates for parcel shipments up to 20 lbs. These rates are shown when rate shopping, and in the Aptean Ship Dashboard “Potential Savings” widget. When Aptean Ship finds a lower rate and/or faster delivery estimate, the comparison rate is shown.

To take advantage of these USPS rates, contact Aptean Sales to sign up for USPS, or if you are already signed up for USPS, make sure to set up your account in Aptean Ship.

Suppress messages

Aptean Ship will only suppress the type of message you select and any other messages with lower priority.

None

Messages of all priorities will display, including additional information on Ship/Process, such as when packaging scenarios are saved or inventory items are updated.

Informational messages

Messages stating facts related to current tasks will be suppressed; for example, result windows. Warning and error messages will display.

Warning messages

Aptean Ship will suppress informational and warning messages, but will display error messages.

Use currently active Source freight rules for manual/import shipments

Default setting: This option will be unchecked by default if you have not run company setup yet or have not set up freight rules. If your company and freight rules have been set up, this option will default to checked.

Checked: If checked, Aptean Ship uses your active freight rules for shipments that are manual (recipient is entered or selected on the Shipment screen) or imported. Also, when this setting is checked, the freight rules setup option for Manual/Import is disabled.

Allow addresses to contain a PO Box when shipping to a PO Box is not allowed by the carrier/service

Some carriers do not support shipping to P.O Boxes. A package that is addressed to a PO Box may incur address correction charges from the carrier or may be delayed. Check this option if you want to allow PO Boxes anyway. The default setting is unchecked.

When billing to Third Party, drop-down list should display as

For shipments that are billed to a Third Party, you can select the party on the Shipment screen. This option defines whether the Third Party appears as the Third Party Name followed by the Third Party ID, or vice versa.

The default is ID (Name). Third Party information is maintained in Maintain > Third Party Addresses.