Copy items to RMA

Article • 6/30/2025 • 1 min read

  1. Open the Return Material Authorization (RMA) page.

    a. Select Sales Management > Sales Transactions > Return Material Authorization.

    Or

    b. Search for RMA or Return Material Authorization in the Navigation box and then select Return Material Authorization.

    The Return Material Authorization (RMA) page appears.

  2. Click Copy to select either Current or RMA from the list.

    If you select RMA the Copying RMA window appears.

  3. Select the required row and click Select. Or double-click the row to select.

    Click Cancel to exit from the window.

  4. Enter appropriate values in the required fields.

  5. Click Save.

    An RMA number is automatically generated and the RMA is saved with the items of the previously selected RMA.