Submit Payment Request

Article • 4/6/2026 • 1 min read

To conduct a payment request, perform these steps.

  1. For Payment Request (via email or mobile number):
    1. Select Payment Requests within the Navigation Menu.

  1. Click the New option.

  1. Fill in the appropriate information. A reference number is usually tied to the invoice number generated from the ERP, or manually created.
    1. To process a payment request, a PDF invoice must be attached. You can upload up to 100 files. After a file has been uploaded, click Send Request.
    2. A Payment Request has now been sent to the customer email and the customer can pay this using the link in the email or by logging into the Payer Portal.