Work Order Print Trouble Shooting

Q1. A re there specific steps that need to be taken when Work Order Print is not working?

Answer:
Follow these instructions to print the work order:

1. Navigate to the Work Management > Work Order Search section in the navigation pane.

2. Search for and select the desired Work Order from the grid result.

3. Do one of the following:

   • Click the More drop-down menu and choose the Print option.

     

   • Click the Details icon in the Contextual Panel, the Work Order window will open in the right-side panel; click the Action drop-down in the header and then choose the Print option.

     

4. In the Print Options pop-up, select the Work Order checkbox and click the Print button.

   

5. A message will display on the screen stating, Please wait while the print document is generated.

6. The Work Order print will open in a new tab in the browser.

7. If the work order print does not open, check for any pop-up blockers in the browser.

   

8. If found, click the provided link or select the option Always allow pop-ups and redirects from…, and then click Done.

   

9. The Work Order print will now open in a new tab in the browser.