Customer portal dashboard

Article • 4/2/2026 • 1 min read

The customer portal dashboard is designed to help customers manage their cases. It provides an overview of the cases and allows customers to efficiently track questions, problems, returns, and other issues.

Default Badges and Panels

Open Cases (Badge)
Cases Last 6 Months (Badge)
Cases Closed Last 6 Months (Badge)
Open Cases by Priority (Dashboard Chart)
Case History (Dashboard List)

Click each badge or panel to view more details.