What's New in AppCentral 2.1.0.0

Article • 4/1/2026 • 3 min read

With this release, AppCentral delivers several new enhancements and stability improvements.

Features and Enhancements

Connect Enhancements

The Account drop-down in Connect has been refined for improved readability, with a clear Account label, non-wrapping selected values, and consistent behavior across all pages.
When creating a new support case, users now receive a visible notification if required fields are missing at the time of submission. This improvement provides immediate feedback near the Save action, reducing confusion and preventing incomplete submissions.

General Enhancements

Webhook error handling has been improved to return clearer and more descriptive messages. Each event now provides specific error context, enabling faster troubleshooting and improved visibility into webhook failures.
Applications within the same group are now displayed using a stable sorting approach based on app order and alphabetical name (A–Z). This ensures consistent placement and prevents unexpected changes in tile ordering.

Integrations Enhancements

The Integrations page has been optimized through code cleanup and metadata alignment, improving maintainability and long-term stability for FA/PO Req integrations.
Ross ERP integrations now support dynamic discovery of supported products per customer. AppCentral retrieves supported integration data through standardized APIs or middleware, ensuring only valid integration options are displayed.
The Integration Certification URL is now populated for existing CRM, EAM, and M2M customers where the field was previously empty. This update aligns existing tenants with new activation behavior and ensures consistent integration configuration across all customers.

Resolved Issues

The following issues have been resolved in this release.

ID	Description
811293	Duplicate agents and multiple default print accounts appeared during Cloud Print configuration. The duplication has been removed to ensure accurate and clear selection options.
813049	Activation emails were not sent after enabling the Predictive Downtime application. Notification delivery has been restored following activation.
813058	Sorting support cases or change requests by Account Name triggered red box errors. Sorting now functions correctly across both tabs.
800178	License quantities were not updating correctly following migration. License synchronization has been corrected.
802929	Users received limited information when case creation was blocked. Enhanced validation messages now clearly explain the cause.
802981	Companies are now displayed even when all facilities or divisions have been exhausted, allowing customers to continue integrating newly created ERP entities. Clear guidance is provided when no facilities or divisions are currently available.
793437	Bulk synchronization progress reporting for M2M-APIA integrations has been corrected. Progress values are now calculated accurately across consumer events, ensuring reliable visibility into sync completion.
810679	Downloaded files displayed incorrect characters. Encoding issues have been resolved.
811030	Layout gaps appeared under Resolution and Additional Information sections. Spacing has been standardized for full-screen views.
811336	Users encountered errors when changing products. Product switching now works without interruption.
812793	Saving a group without a name showed a generic error. The message now clearly indicates that the group name is required.
813025	Change request exports generated data even without product selection. Export validation now requires a product to be selected.
813041	Only initiation events appeared in audit logs. Activation completion events are now recorded correctly.
813052	Entered mobile numbers were not visible in saved cases. Case details now display the mobile number correctly.
813084	Sorting twice caused the KB list to appear empty. Sorting behavior has been corrected.