What's new in AppCentral 1.1 MS1

Enhancements/Modifications

With this release, several new features and enhancements have been introduced to improve navigation, usability, support access, AI tools, and organizational features.

The following sections provide a structured overview of what’s new and what to expect.

Connect page enhancements

The Connect page has been enhanced to provide a centralized and more efficient experience for managing product information, support, and feedback. New features and updates include:

• Change Request: View and track submitted change requests for your subscribed products. The updated list view includes filters for product line, type, status, and severity, with a detailed review pane for better visibility of request details.
• Support Case Management: Improved support case experience with an enhanced list view and review pane. Record issues in real time to help speed up resolution and ensure better follow-up.
• KB Articles: Access Knowledge Base articles through a redesigned list view. Filter by product or search by keyword to quickly find relevant content.
• Documentation: Search and download end-user documents using filters such as Product Line, Product, Document Type, Version, Component, and Language.
• Downloads: Quickly find and download product files and updates using searchable filters for Product Line, Product, Platform, Version, and Language.
• NPS Survey Feedback: The Net Promoter Score (NPS) survey form has been revised to better capture user feedback and support continuous improvement.

Case creation enhancements

The Create New Case dialog now includes an I Need Help With drop-down list. This allows users to select the appropriate department or team, ensuring that the request is routed to the correct support group.

User profile enhancements

The User Profile section has been enhanced to provide greater visibility and access to key company information, system status, and legal policies. New and updated options include:

• Company Profile: Admins can now view company-level information in a centralized profile, including organization name, address, primary contacts, and associated subscriptions.
• Status Hub: Get real-time access to the operational status of Aptean services, including maintenance schedules and incident notifications.
• Trust Center: View information about Aptean’s security, compliance, and data privacy practices.
• Privacy Policy: Review how Aptean collects, uses, and protects your personal data.
• Terms of Use: Read the legal terms and conditions for using Aptean AppCentral.

All Apps page enhancements

The All Apps page has been updated with new sections and improved usability features to help you access the apps you need and discover additional value across the platform.

• Available Apps: Lists all your subscribed applications. You can launch any app directly using the Open button.
• Recommended Apps: Provides personalized suggestions based on your business type and current product usage.

Additional enhancements include:

• Learn More Content: A dedicated section that offers quick access to information about Aptean products and services.
• App Access for Cloud: Simplified access to all connected cloud applications in one place.

Subscription page enhancements

The Subscription page has been updated for M2M Discrete Bundle users:

• Apps in Plan: Lists all products in the current plan, including base licenses, additional licenses, and their status.
• Additional Features and Services: Displays optional add-ons and services available for your current plan, along with their status and upgrade options.

Users can also contact support for help with subscription changes or inquiries.

Group Creation Enhancements

The group creation experience has been enhanced to offer more granular control over product and feature access:

• On the App Permissions tab, you can now select one or more checkboxes in the Apps section to define which products (e.g., EDI, Invoices, Pay) users in the group can access. This section is available only to admin users.
• On the AppCentral Permissions tab, select relevant features such as Activities, Auditing, and Connect to manage the permissions within AppCentral.

AI Assistant and learning content enhancements

New features have been introduced to support user productivity and self-learning within AppCentral:

• AI Assistant: A built-in intelligent assistant that helps users by answering common questions, providing suggestions, and guiding them through tasks within AppCentral.
• Learning Video Access: Direct access to on-demand video tutorials and educational content, enabling users to learn and explore features at their own pace.

Additional enhancements

Several platform-level updates have been made to enhance usability, compliance, and accessibility:

• User Access Management: New tools for creating, editing, and assigning permissions across various AppCentral features.
• Audit Logs: Track and monitor user activity within AppCentral for improved transparency and governance.
• New UI/UX: A refreshed and modern interface with improved responsiveness and streamlined navigation.
• Localization (German & French): AppCentral now supports German and French languages to better serve regional users.