Integrate Sales Order
Create Sales Order for New Contact in M2M
To create a sales order record for the newly created contact, perform the following:
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In the M2M application, navigate to M2M > Accounts > Account Address. Click More Actions.
The More Actions slide-in pane appears. -
In the More Actions pane, click Address, On the Account Address screen, click +New.
The Account Address screen appears.
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Enter the appropriate details in the mandatory fields and click Save.
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In the M2M application, navigate to Sales Management > Sales Transactions > Sales Orders, or type Sales Orders in Navigation search field. The Sales Orders screen appears, click + New.

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On the Sales Order screen, search for the Customer Number. In the Customer Info tab, enter the appropriate Customer PO Number.
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In the Financial Info tab, select Payment Type and click Save.
The Sales Order is created.
Manage Sales Orders in Aptean CRM and M2M
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In the Aptean CRM application, navigate to ERP > Orders, and search for the newly created sales order.
The Orders screen appears. -
Create a line item and save the changes. This update reflects in the M2M application.
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In the M2M application, do the following:
- In the search box, search Job Number in the lookup table, enter the Unit Price.
- Choose Stock as the Source from the drop-down list, and click Save.
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In the CRM application, enter the part number in the search box or click the refresh icon in the order details tab to generate the order line.
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Navigate back to M2M, refresh the screen, or search for the Sales Order to change the status from Started to Open.
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Click Yes to update the status to Credit Hold, even if the credit limit has been exceeded.
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Return to the CRM application to check for the updated status and refresh the screen.