Feed

Article • 4/1/2026 • 1 min read

When you navigate to Connect, the Feed tab is displayed by default. Here, you can access system updates, support case changes, invoice updates, and new surveys. The Feed tab serves as a centralized location for all important notifications. To view the original source of any notification, click the feed notification.

Feed Notification

Below mentioned are few examples of feed notifications:

Alerts on support case progress
Announcements for application releases and updates
Reminders for pending surveys (CSAT and NPS)
Information on system updates and planned maintenance
Notifications for new invoices and overdue invoice reminders

The Feed tab updates in real time. If you like to refresh the feed manually, click the Refresh icon next to the Filters field.

You can view all feeds through the All Feeds drop-down list, where you can filter and sort notifications based on categories such as System, Invoices, and more. Additionally, you can filter feeds by specific timeframes like Today, This Week, or** Last 7 Days**.